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The 'Internet of Things'

Esmeralda Swartz

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Top Stories by Esmeralda Swartz

Apparently, some people don't like billing systems much. "Billing systems are boring, complicated and unhelpful." We might need a billing system, those people say, but we don't need to like it. Yet people do actually like to get money for the services they sell. They think it's important to be remunerated for the products and services they deliver to their customers. They welcome the revenue that flows in from a billing process that matches deliverables to customers and ensures that payments are received. And still, people don't like billing systems. People like to dream up imaginative pricing schemes to stimulate usage and increase profitability. They devise loyalty schemes, attractive and sophisticated discount plans, and subtle pricing structures, all to encourage service stickiness and growth. Still, billing systems are just not seen as that important, except, o... (more)

Close Familial Ties: SDN and NFV | Part 2

In a previous blog I took the opportunity to comment on the role of billing in a future of Software Driven Networks (SDN). However, before we get too caught up in the billing component, it might be worthwhile to discuss where SDN itself is going and to tease out some of the distinctions between SDN and its cousin, Network Functions Virtualization (NFV). For those who are not deeply involved in the development of either SDN or NFV, some of the discussions might seem arcane, while some of the distinctions might seem overly subtle. SDN and NFV have different origins and different ... (more)

‘Business as Usual’ Not an Option

This month, we released our latest MetraNet® 8.0 software. What makes this release particularly exciting is that it bridges the gap between the complex business models and customer and partner empowerment that is unique to MetraTech with the user experience typically found in consumer software. In other words, form meets utility and function without compromise. Enterprises across all industries are being forced to adapt to unprecedented levels of change. If there is one phrase that needs to be removed from the enterprise vernacular, it is "business as usual." Today business is mes... (more)

Industrial Internet of Things By @EsmeSwartz | @ThingsExpo #IoT #M2M #API #RTC #InternetOfThings

Industrial Internet of Things Creates Opportunities Across Industries During the last two #IoTuesday Twitter sessions, our chats have centered on what it will take to capitalize on the Internet of Things (IoT) opportunity and what the industry's collective responsibility is to break down barriers to adoption. Topics ranged from the evolution of the Industrial Internet to consumer IoT applications to the role of APIs and API management. And underlying all of this, how we move from today's connected devices and vertical siloes to a horizontal IoT marketplace with interconnectivity a... (more)

Everything-as-a-Service Creates Product Catalog Blues | Part 2

In my last post, we learned that services are only like products if you are willing to oversimplify them. And if you oversimplify them, you can miss out on business opportunities. Services (actions supported by things) differ in several important ways from products (things supported by actions). While product options are generally well defined up front by the manufacturer, customers for services want to mix and match pieces of different services and essentially create their own new service. The definition of the service can easily become fuzzier and fuzzier as you serve more cus... (more)